Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of wirelessyourlife (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@wirelessyourlife.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@wirelessyourlife.com
Normally but a little bit blurry there is no sharpness phone Redmi Note 8 Pro
OK
A gift to her daughter to Ng, there is little we can tell, but it seems that everything is fine.
For MI9 back to back. When will they start to do more for phones?
Got in Izhevsk for 3 weeks. The glasses did not check how to test it. Seller well done, recommend
Ordered 2019 - 11 - 30 (Black Friday sale days), Spend $ 19.02 and "24 Days" to Arrived in perfect condition . Super Fast Shipping , Super Good Packing and Super Good Quality for this price. im so soo, Happy... "Very Satisfied","Highly Recommend" Thanks store.... Thanks AliExpress....
The parcel came pretty quickly. I took not myself
The glasses went for a month. The box is wrinkled, but everything is working.
Everything came whole. VR cool thing. but shipping long. Waited since 11.11
The order was 03.12. In Moscow rolled 10 days 13.12. They sent 21.12. Glasses whole packaging too, remote control and headphones working, virtual in good resolution is plausible.
Ordered from Russia for 1700 a sent from China, for the same price as from Russia. If I would like to order from China would order for 1300. Opened a dispute, must return the money.
IML bottom, 24 days to deliver the order to Primorsky Krai. As possible in Russia 3 weeks to travel. A mystery. Glasses so, play, try VR. The lens itself approaches the screen and can be seen by pixil. Pultik was useful, to control the VR player.
Class glasses
The item is well packed, delivery is fast. Glasses bought as a gift to the child, the straps are adjustable in size, for the control panel you need mezzanine batteries.
Nice device. QR code in the instructions. The attached joystick is useless. It is possible to watch movies, the sound in the headphones is quite good.
Replica, no QR codes on the case. Everything works, but, perhaps, in original glasses the quality of lenses is better. No enter button on the case-please note!!! So the menu is just a joystick. Funny toy, but bored in a week. VR is not very realistic, well, the eyes get tired. Don't give kids a lot.
Arishli very quickly. Whole. The store did not feel. Description correspond.
Fast delivery to Moscow. The courier delivered the parcel in two days.
Many thanks to the store! The order came very quickly, everything is packed neatly, the courier brought straight home. The seller immediately answered the messages, helped to track the movement of the parcel. Children are happy) I recommend the seller, put the keychain as a gift))
Loved the product, item received after a month. Its better then z4 but z4 is more comfortable to wear. One more thing, the package was super packed, 10/10 for packing. Seller is recommended.
Excellent equipment. Arrived as the announcement.
Points came, Super!!! Today I already went on roller coaster when checking. I think the child will be in the seventh heaven from a gift for the new year. Seller recommend. P.s delivered by courier))
Everything got safe, the glasses work, the controller without problems connects to the smartphone. But two minuses: the controller is uncomfortable to control, it is difficult to adjust to the movement of the cursor, and I did not really like the glasses. They are made of course qualitatively, but the image of the picture in them is not clear, but slightly blurred, numerous settings and calibration with the help of different programs did not help to achieve clarity of the image. There are no complaints to the store.
All as ordered, delivery is fast.
Exactly as the description, delivers what it promises. Comfortable for who wears glasses. A small discomfort on the nose, where is the greater weight.